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Horizon OS Horizon OS
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Horizon OS Horizon OS
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One platform, built exactly for brands like .

— this overview was built exclusively for you.

Your private walkthrough — CPG intelligence, retailer scorecards, AI deductions, and more.

The problem

The data is there.
You just can't see it.

Every CPG brand generates enough data to run a world-class operation. The problem is your tools scatter it across QuickBooks, spreadsheets, email threads, and retailer portals — and none of it talks. Horizon connects it all and turns it into intelligence.

Deductions Drain You Silently
Retailers issue deductions without warning. Most go undisputed because building a case takes hours you don't have.
Retailer Blind Spots
You know your top-line revenue per account. But do you know your true margin after chargebacks — by retailer?
Supplier Uncertainty
Late deliveries and missed dates hit your production runs. You're tracking it in email instead of a scorecard.
Your True COGS Is Hidden
QuickBooks shows you revenue. It doesn't show you actual margin per SKU after materials, production, and fulfillment costs.
Retailer Intelligence

Know which retailers
are worth your energy.

Most brands sell to 10+ retailers without a clear picture of who's actually profitable. Horizon scores every retailer across 6 dimensions — revenue, volume, consistency, chargebacks, margin, and growth — so you know where to focus and where you're losing ground.

✓
6-pillar scoring across every retailer account
✓
Chargeback rate and total deductions per account
✓
True margin by retailer after all deductions
✓
Monthly revenue trends and growth tracking
Analytics › Retailer Scorecards
Retailers
6
12M Revenue
$402K
Avg Chargeback
3.2%
Retailer
Revenue (12m)
Chargebacks
Growth
Score
Sprouts Farmers Market
$148,200
2.1%
+12%
92
Score Breakdown — 6 Pillars
Revenue
100
Volume
75
Consistency
33
Chargebacks
69
Margin
100
Growth
50
Whole Foods Market
$89,400
4.8%
+3%
71
Natural Grocers
$67,300
1.9%
+18%
88
Central Market
$52,100
5.2%
-4%
54
Fresh Thyme
$31,800
3.3%
+7%
76
Amazon
$13,536
0.0%
+24%
94
Analytics › Brand Health › Brand Health Score
AI Advisor
80 /100
B
Overall Brand Score
Based on 5 pillars
⚠ 1 area to improve
12M Revenue
$402,336
0.0% growth
Active Retailers
12
10 active SKUs
Avg Margin
83.9%
Healthy
Chargeback Rate
3.2%
Above target
Score Breakdown by Pillar
Revenue & Growth 50
$402K revenue · 0.0% growth
Distribution 100
12 retailers · 10 SKUs
Margin Health 100
83.9% avg margin
Ops Excellence 64
⚠ High chargeback rate
Inventory 100
9,022 units on hand
Brand Goals & Improvement Plan 2/4 on track
Revenue
0% / 15% goal
Add 1–2 new retailers to hit target
Gross Margin
83.9% / 35% goal
Reinvest in marketing or new SKUs
Chargeback
3.2% / 2% goal
Improve ASN & GS1 compliance
Retailers
12 / 14 goal
Target 2 new doors next quarter
— Finance & Analytics

Know your numbers.
All of them.

From COGS to chargebacks, Horizon surfaces the financial numbers that matter — so you're not flying blind.

✓
COGS & margin tracking by SKU and channel
✓
Deductions & chargeback management
✓
AI Advisor — anomaly detection & recommendations
✓
Brand Health Score composite dashboard
✓
Custom KPI dashboards & analytics
Deductions & AI Disputes

Retailers take.
We help you fight back.

Deductions drain 1–4% of revenue from the average CPG brand. Most go undisputed because building a case takes hours of digging through invoices and carrier records. Horizon identifies deductions, links your shipping evidence automatically, and generates a professional dispute letter in one click.

✓
Auto-flags new deductions as they come in
✓
Links to shipping evidence from your carrier data
✓
AI dispute letter generated in one click
✓
Track dispute status and recovery rate over time
Finance › Deductions › Dispute Builder — Case #DED-0024
DED-0024 · Whole Foods Market Open
$1,247.50
Deduction Details
TypeShortages
InvoiceINV-2024-0892
PO NumberWFM-PO-78821
ReceivedDec 8, 2024
Amount$1,247.50
Shipping Evidence
✓ Order Found
Order #ORD-2024-0892
CarrierFedEx Ground
DeliveredDec 3, 2024
Units Shipped48 cases
Invoice Value$1,488.00
SKUs on Order
SKU
Qty
Value
Vanilla Protein Bar 12pk
24 cs
$744.00
Chocolate Protein Bar 12pk
24 cs
$744.00
Additional Context (optional)
Add any notes for the AI to include in the dispute letter...
DISPUTE LETTER — DED-0024
Re: Invoice INV-2024-0892 · Whole Foods Market

Dear Whole Foods Market Accounts Payable,

We are writing to formally dispute deduction #DED-0024 in the amount of $1,247.50, applied against Invoice INV-2024-0892...

Per our tracking records, the referenced shipment was delivered in full on December 3, 2024 via FedEx Ground (see attached POD)...

View full letter →
Supplier Intelligence

Your suppliers are scored.
Now act on it.

Late deliveries and missed fulfillment rates cost you more than you think — in lost production time, stockouts, and margin. Horizon tracks every supplier's delivery rate, on-time percentage, and average days late so you have the data to negotiate, push back, or switch.

✓
Delivery rate and on-time % per supplier
✓
Average days late and total PO history
✓
Total spend and average order value tracked
✓
Side-by-side comparison to identify your best partners
Production › Supplier Scorecards
Total Suppliers
8
Material Spend
$78.2K
Total POs
34
Pacific Coast Ingredients
12 POs · Avg Order: $4,200
Top Vendor
Delivery Rate
100%
On-Time Rate
92%
Avg Days Late
0.5 days
Summit Co-Packing
8 POs · Avg Order: $6,800
Needs Review
Delivery Rate
89%
On-Time Rate
67%
Avg Days Late
3.2 days
Natural Flavors Co.
6 POs · Avg Order: $2,900
Monitor
Delivery Rate
95%
On-Time Rate
78%
Avg Days Late
1.8 days
Material Quote Management

Procurement intelligence,
built in.

Sending RFQs by email, comparing quotes in spreadsheets, then manually creating POs — it's how everyone does it. Horizon manages the entire vendor quote process in one place: send requests, compare bids, and approve POs without leaving the platform.

✓
Send quote requests to multiple vendors in one click
✓
Vendor Quote Analysis: side-by-side cost comparison
✓
Key dates tracking: quote due, order date, expected delivery
✓
Approve and convert quotes to POs directly in Horizon
Production › Material Orders
Active POs
6
In Transit
2
Open Cost
$47K
Pending Quotes
3
PO #
Material
Value
Status
PO-2024-0089
Vanilla Extract 5gal
$5,040
Quote Review
PO-2024-0088
Whey Protein Isolate
$12,800
In Transit
PO-2024-0087
Packaging — 12pk Box
$8,400
Delivered
Vendor Quote Analysis
PO-2024-0089 · Vanilla Extract 5gal (1,200 units)
Vendor
Unit Cost
Lead Time
Total
Pacific Ingredients
$4.20
14 days
$5,040
✓ Selected
Summit Ingredients
$3.95
21 days
$4,740
Natural Flavors Co.
$4.45
10 days
$5,340
Operations

The foundation
everything runs on.

The intelligence we derive is only possible because of a rock-solid operational core. Horizon tracks inventory across every location and lot, connects production to demand, and keeps your orders unified — DTC, wholesale, and Amazon in one place.

✓
Real-time inventory across all locations, lots, and expiry dates
✓
Full lot traceability — ingredient to finished good
✓
Production planning driven by actual demand signals
✓
Wholesale, DTC, and Amazon orders unified
✓
3PL and co-manufacturer visibility in one view

Built by CPG operators, for operators.
We spent time with real brands before writing a line of code. The result is software that fits how you actually work.

Inventory Management
Inv. Value
$115k
Alerts
5
Active SKUs
12
SKU
On Hand
Lot
Best By
Vanilla Protein Bar 12pk
840 units
LOT-0341
Mar 2026
Chocolate Protein Bar 12pk
612 units
LOT-0342
Apr 2026
Mixed Variety 24pk
48 units
LOT-0340
⚠ Jun 2025
Active Production Runs
2 in progress
Run #PR-2024-0041
Vanilla Protein Bar · 2,400 units
In Production
ETA Jan 14
Run #PR-2024-0042
Mixed Variety · 1,200 units
Awaiting Materials
ETA Jan 22
Horizon OSHorizon OS

What happens next.

Three easy steps to get running on Horizon.

01
Explore this overview
Scroll down to the full product detail section — it covers every feature in depth and answers common questions.
02
Ask us anything
Questions on integrations, timelines, or how a workflow would look in Horizon? Just reply to our email.
03
Schedule your onboarding
Once you're ready, we'll set a kick-off date and have you live within two weeks.

Ask about the Founding Brand rate on your call — preferred pricing for our first cohort of brands.

Get in touch

Cody Streger
Founder, Horizon OS

cody.streger@horizon-cpg.com
horizon-cpg.com
Everything Included
✓
Retailer Scorecards
✓
Brand Health Score
✓
AI Deduction Disputes
✓
Supplier Scorecards
✓
Material Quote Mgmt
✓
Inventory & Lot Tracking
✓
QuickBooks Sync
✓
Unlimited Users
See full product details
↓
The Platform

Not another ERP.
CPG intelligence.

Horizon is purpose-built for consumer brands — designed around how real CPG operators work, with every module connected to surface the insights that actually matter.

What Horizon replaces
Chargeback disputes in email
·
Retailer performance in spreadsheets
·
Vendor quotes compared manually
·
COGS guessed
·
Supplier tracking nowhere
CPG Intelligence

Retailer Scorecards

Score every retail account across 6 dimensions — revenue, consistency, chargebacks, volume, growth, and margin. Know which accounts are actually profitable and which are quietly draining you.

✓
0–100 score per retailer
✓
Revenue weighted 25%
✓
Chargeback rate factored in
✓
Consistency scoring
✓
Estimated margin per account
✓
Growth vs. prior period
CPG Intelligence

Brand Health Score

A composite performance index unique to Horizon — pulling gross margin, sales velocity, chargeback rate, channel diversity, and operational performance into a single score, updated in real time.

✓
5-pillar composite index
✓
Real-time updates
✓
Goals & Improvement Plan
✓
Gross margin pillar
✓
Channel diversity tracked
✓
Chargeback rate included
CPG Intelligence

AI Deduction Dispute Builder

Horizon logs inbound deductions, links your carrier shipping evidence automatically, and generates a professional dispute letter in one click — with tracking number, delivery confirmation, and SKU detail pre-filled.

✓
Auto-detection & logging
✓
Carrier evidence linked
✓
One-click AI letter
✓
Tracking # pre-filled
✓
Dispute status tracking
✓
Recovery rate reporting
CPG Intelligence

Supplier Scorecards

Track every vendor's delivery rate, on-time percentage, and average days late. Know your best suppliers — and have the data to back up a tough conversation when they're underperforming.

✓
Delivery rate per supplier
✓
On-time % tracked
✓
Average days late
✓
PO count & spend
✓
Top vs. at-risk vendors
✓
Historical trend view
CPG Intelligence

Material Quote Management

Send RFQ requests, compare bids side-by-side in a Vendor Quote Analysis, and approve POs — all without leaving Horizon. No more RFQs by email or comparing quotes across spreadsheets.

✓
RFQ request workflow
✓
Side-by-side vendor comparison
✓
Unit cost & lead time
✓
Total cost analysis
✓
One-click PO approval
✓
Quote history tracked
Financial Intelligence

True COGS & Margin Tracking

See your actual cost per unit and gross margin by SKU, channel, and retailer — automatically updated as production costs, material prices, and order data flow in. No more guessing.

✓
Per-SKU cost tracking
✓
Margin by retailer
✓
Channel-level margin
✓
Auto-updated from orders
✓
Chargeback impact included
✓
Material cost integrated
Operations

From raw ingredient
to shipped order.

Every operational function your brand needs — inventory management, lot traceability, production planning, sales orders, material procurement, and 3PL logistics — connected in one platform.

Inventory that actually stays current.

Horizon updates stock levels in real time across every location, lot, and channel. Whether it's a warehouse, co-man, or 3PL, you always know exactly what you have — down to the lot number and expiry date.

Full traceability from ingredient to shelf means you're ready for any audit or recall situation in minutes, not hours.

Lot tracking example
LOT-2024-0341✓ Active
SKUHZ-VANILLA-12PK
Qty on hand840 units
LocationChicago 3PL
Best byMar 2026
Inventory & Lot Tracking
Real-time stock levels, expiry dates, and full traceability from raw ingredient to finished good. Always know what you have and where it is — ready for any audit or recall.
Multi-locationLot-levelExpiry tracking
Production Planning
Build production runs based on real demand signals, current inventory levels, and actual capacity. Track runs from scheduled to in-production to complete — with key dates and material requirements.
Demand-drivenRun tracking
Sales & Order Management
Wholesale, DTC, and Amazon orders unified in one system. Orders automatically update inventory as they're fulfilled — no manual reconciliation across channels.
WholesaleDTCAmazon
3PL & Co-Man Management
Track inventory across third-party warehouses and contract manufacturers without spreadsheets. Full visibility regardless of where your product is.
3PLCo-manMulti-warehouse
Integrations

Plugs into what you already use.

No ripping and replacing. Horizon connects your existing tools and becomes the central source of truth — pulling in order data, accounting entries, and shipment tracking automatically.

Shopify
E-commerce
Bi-directional order sync — new orders flow into Horizon automatically
Inventory levels updated in Shopify as Horizon records fulfillments
DTC revenue flows directly into your margin tracking
QuickBooks
Accounting (Online & Desktop)
COGS, revenue, and expenses sync automatically — no manual entries
Invoices created in Horizon flow directly to QuickBooks
Works with both QuickBooks Online and Desktop
Amazon Seller Central
E-commerce — Active
Amazon orders sync directly into Horizon
Amazon revenue included in margin and channel analytics
Fulfillment status tracked alongside other channels
Carriers
FedEx · UPS · USPS · UniUni
Live shipment tracking across all major carriers
Carrier data linked to deduction cases for dispute evidence
Delivery confirmation auto-attached to dispute letters
Google Sheets
Data Export & Reporting
Export inventory, order, and financial data to Sheets
Build custom dashboards and reports on top of Horizon data
Schedule automatic data refreshes
REST API
Developer Access
Full read/write API access included in every plan
Webhook support for real-time event-driven integrations
Connect custom tools, data warehouses, or internal systems
Frequently Asked Questions

Questions? We've got answers.

Everything brands typically want to know before getting started. Don't see yours? Ask Cody directly.

Ready to move forward?

You've seen the platform. If it feels like the right fit, the next step is simple — reach out and we'll get you set up.

Let's move forward → Visit horizon-cpg.com
Cody Streger
Founder, Horizon OS
 cody.streger@horizon-cpg.com  horizon-cpg.com